Here at Towing & Leisure we pride ourselves on offering our customers the best value products, information and after sales help, this also includes keeping our postage costs to a minimum throughout the UK, Ireland and Europe.
All small items are sent by Royal Mail or MyHermes, larger items (Towbars etc) are sent by one of our reliable courier services, all methods will require a signature. Please inspect the goods for damage before signing for them.
UK Delivery Methods
Zone 1 – UK Mainland
Zone 2 – Scottish Highlands, Western, Shetland & Orkney Isles
Zone 3 – Northern Ireland & Isle of Man
Zone 4 – Chanel Islands, Jersey & Guernsey
Zone 1 – 0-2Kg – Royal Mail & MyHermes = £3.95
2-30Kg – MyHermes, Parcel Force or UPS = £6.95
Zone 2 – 0-2Kg – Royal Mail & MyHermes = £3.95
2-30Kg – MyHermes & Parcel Force = £9.95
Zone 3 – 0-2Kg – Royal Mail & MyHermes = £4.95
2-30Kg – Parcel Force = £9.95
Zone 4 – 0-30Kg – Parcel Force = £19.95
When goods are shipped, you will receive a email at the time of shipping with the tracking information. All goods will be delivered within the time scale of the delivery option you have selected. If you have not received your goods within the stated timescale, please contact us and we will assist in tracking the order with you.
We take great care in packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of freight, materials and labour, we try our best to keep these costs to a minimum.
Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible (Usually within 48Hrs) unless a surcharge has been applied for Express delivery. Please allow extra time if you are paying by cheque, postal order or any means other than Paypal, credit debit card and our phone order line.
If you are ordering an item to be fitted please do not arrange fitting times until your item has arrived, as we will not be liable for any cost due to late delivery.
We care alot for the Great Outdoors and wherever we can we recycle as much of our packaging as possible, so you may notice your parcel doesn’t look the prettiest but please know that this has helped reduce the amount of packaging we purchase, which in turn results in less waste being disposed of and damaging our environment.
*Next Day Delivery is UK Mainland Only & a surcharge is applied (Weekends Not Included). Please note cut-off time for trailer parts and towbar accessories is 1pm, Towbars is 4pm.
Using reliable international courier companies, all parcels must be signed for and are usually delivered within 5-10 days depending on the destination.